The following Terms & Conditions apply to all online bookings made through the TED
website – www.theequestraindiary.com.au.
It is our aim is to keep your booking experience as easy and straight forward as possible, so
it’s important that you take some time to read the following Terms & Conditions to
understand how TED manages bookings and events.
If you wish to book an equestrian event or clinic please contact the TED office 0403 428 560
or e-mail info@theequestriandiary.com.au
All transactions are processed in Australian Dollars ($AUD)
All Prices quoted include GST unless otherwise stated
Cancellations
Cancellations made more than 7 days prior to the booking start time will be refunded less an
administration fee of up to 10% of ticket price
Cancellations within 7 days of the booking start time will incur a 100% cancellation fee
unless a vet or medical certificate can be supplied / or a replacement rider is found
If you wish to cancel your booking you must contact the TED office on 0403 428 560 or e-
mail info@theequestriandiary.com.au
In the event a clinic is cancelled, TED will contact all people that have booked to arrange a
refund or credit.
There will be no exceptions to the above conditions of use unless approval is given by TED.
Attendance & Payment
Please be aware clinics are on a first come first serve basis.
Bookings can only be made online via www.theequestriandiary.com.au
Payment must be made upon booking, NO exceptions.
You will receive confirmation of your booking or e-mail or text. It the responsibility of the
person booking to check the date and time of their booking. It a mistake has been made
please contact the TED office on 0403 428 560 or e-mail info@theequestriandiary.com.au
If a class you particularly want is fully booked please contact TED via 0403 428 560 or e-
mail info@theequestriandiary.com.au to discuss options.